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100% Satisfaction Guarantee
|TG® Tools stands behind the products we sell. We will guarantee our products to be free of manufacturer defects. If you are not completely satisfied with the performance of our products excluding normal wear, simply return to your place of purchase for replacement or refund.|
TG® Tools takes great pride in our patented and innovative products. TianGong manufactures to our own specifications.Therefore, we can constantly monitor the quality of the design, manufacture and material that goes into our drill bits, as well as the prompt, securely packaged, shipment of our product to our warehouse and our customers.
Guarantee for our distributors:
We are determined to sell quality products!
We will work with you to insure that your customers are happy with TG® Tools merchandise. Tools returned to us for defect, or other customer dissatisfaction, will be promptly replaced or credited to your accounts.
We will make prompt deliveries from our centrally located warehouse in the United States, when you need it, where you need it.
Special requests are given our greatest consideration.
We will build and maintain trust in TG® Tools in relationships with all our customers.
All concerns and complaints will be directed to our home office in St. Charles, IL. We will take action to insure our customers are satisfied.
To our competitors:
We will protect our inventions and prosecute to the fullest extent of the law any patent violations or infringement on TG® Tools creative property. We will respect your technology and expect the same in return.